Microsoft Dynamics 365
Unifying data, insights and strategies for unparalleled experiences.
Centralization of
Data
Integrate sales, marketing, and customer service information in one place.
Profiles
Detailed
Create 360° profiles based on behavioral and transactional data.
Insights
Powerful
Discover patterns and trends with artificial intelligence to make informed decisions.
Advanced Segmentation
Identify specific segments for more assertive campaigns.
Schedule and execute multi-channel campaigns effortlessly.
Send messages that resonate with every customer, at the right time.
Measure the impact of campaigns and optimize in real time.
Work connected with Dynamics 365 Sales and Customer Insights.
Dynamics 365 Field Service
Optimize field services with automation and AI, increasing efficiency and customer satisfaction.
Dynamics 365 Customer Service
Centralize service with omnichannel solutions and AI, optimizing efficiency and promoting loyalty.
Dynamics 365 Sales
Supercharge your sales funnel and maximize conversions with advanced AI-powered insights.
Microsoft Dynamics 365 Customize Insights/Marketing
Key Features & Functionality
- Interactive and automated journeys
- Landing pages to capture customers
- Visually create and edit campaigns
- Plan, promote and manage events
- Segment customers
- Calculate lead score
- Online satisfaction survey
- LinkedIn Integration
- Manage leads and send them to sales.
- Analyze results to improve ROI
- Engage with customers through portals
- Lead Management
Work with a leading, certified Microsoft solutions partner.
How can Dynamics 365 Customer Insights help my business better understand customers?
It brings together data from different sources, creates unified customer profiles, and uses artificial intelligence to generate detailed and predictive insights.
What integrations are possible with Dynamics 365 Customer Insights?
It integrates with other Dynamics 365 tools like Marketing and Sales, as well as external platforms like Microsoft Power BI, Azure Synapse Analytics, and third-party APIs.
Is it possible to customize dashboards and reports in Dynamics 365 Customer Insights?
Yes, the system allows the creation of customized dashboards and reports to meet the specific needs of each team or business.
