Work with a leading and certified Microsoft solutions partner.
Microsoft Dynamics 365
Unifying data, insights, and strategies for unparalleled experiences.
Data
Centralization
Integrate sales, marketing, and customer service information in one place.
Detailed
Profiles
Build 360° profiles based on behavioral and transactional data.
Powerful
Insights
Uncover patterns and trends with artificial intelligence to make informed decisions.
Advanced Segmentation
Identify specific segments for more targeted campaigns.
Schedule and run multichannel campaigns effortlessly.
Send messages that resonate with each customer at the right time.
Measure campaign impact and optimize in real time.
Work seamlessly with Dynamics 365 Sales and Customer Insights.
Dynamics 365 Field Service
Optimize field services with automation and AI, increasing efficiency and customer satisfaction.
Dynamics 365 Customer Service
Centralize service with omnichannel and AI solutions, optimizing efficiency and fostering loyalty.
Dynamics 365 Marketing
Gain a 360° view of your customers, personalize interactions, and optimize decisions with advanced data analysis.
Microsoft Dynamics 365 Customar Insights/Marketing
Key Features & Capabilities
- Interactive and automated journeys
- Landing pages to capture leads
- Visual campaign creation and editing
- Event planning, promotion, and management
- Customer segmentation
- Lead scoring
- Online satisfaction surveys
- LinkedIn integration
- Lead management and handoff to sales
- ROI analysis
- Customer engagement through portals
- Lead management
How can Dynamics 365 Customer Insights help my company better understand customers?
It consolidates data from different sources, builds unified customer profiles, and uses artificial intelligence to generate detailed and predictive insights.
What integrations are possible with Dynamics 365 Customer Insights?
It integrates with other Dynamics 365 tools like Marketing and Sales, as well as external platforms like Microsoft Power BI, Azure Synapse Analytics, and third-party APIs.
Can dashboards and reports in Dynamics 365 Customer Insights be customized?
Yes, the platform allows the creation of customized dashboards and reports tailored to the specific needs of each team or business.
