Work with a leading and certified Microsoft solutions partner.
Microsoft Dynamics 365
Revolutionizing Field Services with Automation and Intelligence
Advanced Route Planning
Optimize routes to save time and reduce transportation costs.
Field Inventory Management
Monitor in real time the stock of parts and equipment required for each intervention.
Remote
Assistance
Provide remote support through augmented reality for faster resolutions.
Data-Driven Insights
Use dashboards to track team performance and identify improvement opportunities.
Automatically assign technicians based on location, skills, and availability, reducing operational costs.
Identify and resolve issues before they impact the customer, through real-time monitoring.
Enable technicians to access detailed data and collaborate in real time for faster solutions.
Deliver a seamless experience with clear communication, real-time updates, and personalized service.
Connect Field Service to other Microsoft applications like Dynamics 365 CRM, Teams, and Power BI.
Dynamics 365 Sales
Enhance your sales funnel and maximize conversions with AI-powered advanced insights.
Dynamics 365 Customer Service
Centralize service with omnichannel and AI solutions, boosting efficiency and increasing customer loyalty.
Dynamics 365 Marketing
Gain a 360° view of your customers, personalize interactions, and optimize decision-making with advanced data analysis.
Microsoft Dynamics 365 Customer Service
Key Features & Capabilities
- Field Team Management
- Intelligent Route Planning
- Augmented Reality Assistance
- Real-Time Inventory Management
- Proactive Monitoring with IoT
- Operational Insights and Reporting
- Automated and Optimized Scheduling
- Real-Time Operational Visibility
- Integration with CRM and ERP Systems
- Offline Support for Field Technicians
- Work Order Tracking
- Direct Communication with Technicians
What is Dynamics 365
Field Service?
It’s a Microsoft solution that helps companies manage and optimize field services, improving efficiency and customer satisfaction.
Is the system
customizable?
Yes, Dynamics 365 Field Service is highly customizable to meet your business’s specific needs.
Does Field Service
work offline?
Yes, technicians can access essential data even without an internet connection.
