Kinix

Microsoft Customer Service:
Support Solutions for Businesses of All Sizes!

Customer service is one of the most important factors for a company’s success. Satisfied customers are more likely to make repeat purchases and recommend the business to others.

However, delivering quality service can be a challenge—especially for small and medium-sized businesses. These companies often operate with limited resources and need to find ways to provide efficient and personalized support.

Solutions for Businesses of All Sizes:

» Customer Service Software
This type of software provides a centralized platform to manage all aspects of customer service, from ticket creation to request tracking.

» Chatbots
Chatbots are virtual agents that can be used to answer basic questions and provide initial customer support.

» Artificial Intelligence
AI can be used to automate customer service tasks, such as responding to FAQs and categorizing tickets.

How Dynamics 365 Customer Service Can Help Your Business:

Dynamics 365 Customer Service is a powerful solution that helps businesses of all sizes enhance their customer service. Some key benefits include:

Omnichannel Support
Dynamics 365 Customer Service enables you to support customers across their preferred channels—including phone, email, chat, social media, and customer portals. This ensures customers receive help whenever and wherever they need it.

Reduce Agent Workload
Maximize agent productivity and focus on delivering quality service with AI-powered collaboration and assistance tools.

Enable Intelligent Self-Service
Empower customers to find answers quickly through AI-powered virtual agents and knowledge base portals.

Optimize Service Operations
Lower operational costs with a unified, comprehensive platform that delivers actionable insights and adapts to future needs.

Increase Your Productivity

Customer service is a critical investment for any business. By adopting effective customer service solutions, you can increase customer satisfaction, boost sales, and build long-lasting relationships.

We are a leading provider of customer service solutions. We offer a range of services designed to help businesses of all sizes improve their customer experience. Contact us today to learn how we can help.


Invest in customer service solutions with Dynamics 365 and experience more efficient, personalized, and impactful service for your business.

*

 By providing my data, I agree to the Privacy Policy.

Follow Kinix on our channels and receive weekly updates.

» Instagram

» Facebook

» Linkedin

Kinix | Our mission is to drive your business forward!

Sales

Increase Your Sales: Empower your team to close more deals

Customer Service

Exceed customer expectations

Marketing Insights

Boost brand awareness and engagement

Field Service

Optimize field services with efficiency and accuracy

Project & Operations

Manage projects with efficiency and profitability

Finance & Operations

Manage finances and operations with intelligence and automation

Business Central

Streamline your business processes

Soluções Kinix​

Dynamics and WhatsApp Integration

Connect Dynamics 365 to WhatsApp for agile and personalized service

Power Apps

Create custom business applications

Power Automate

Automate your business processes

Copilot Studio

Deploy intelligent chatbots for customer service

Power Pages

Build modern, responsive intranet sites

Power BI

Turn your data into actionable insights

RPA

Automate processes with RPA for greater efficiency and productivity

SharePoint

Corporate Intranet

Create a unified digital workspace for your company

EDM – Electronic Document Management

Organize, store, and share your documents securely

Security

Intune

Secure and manage devices with safety and efficiency

Defender

Intelligent threat protection for your company

Entra ID

Manage identities and access with security and control

Partner Microsoft

Consulting

Make the most of Microsoft products and solutions with our expertise

Development

We develop custom solutions to meet your specific needs

Support & Maintenance

Rely on support from Microsoft-certified specialists

Deployment

Implement Microsoft solutions with efficiency and security

Training

Empower your team to use Microsoft products efficiently

Digital Transformation

Accelerate your digital transformation journey with expert support

Licensing

Microsoft Licenses

Ensure the ideal licenses for your business with security, compliance, and specialized support

Engineering Services

Software Automation

Optimize your engineering processes through automation

PLM

Efficiently manage the complete lifecycle of your products

Reverse Engineering (3D Scanning)

Quickly and accurately capture and reuse data from existing products

Fleet Monitoring

Manage your vehicle fleet with efficiency and safety

Asset Monitoring

Ensure the reliability and safety of your assets with real-time monitoring

Talent Solutions

Body Shop – Professional Allocation

Reduce costs and maximize productivity

Agile Squad

Simplify project management and achieve high performance

HeadHunter

Simplify project management and achieve high performance

Outsourcing

Service outsourcing for optimization and efficiency